CUSTOMER CARE

Shipping Policy

Last updated: 13 September 2026

My Hwealth, operated by SIRIDHA LLP, aims to deliver your order safely and within the estimated timeline shown during checkout.

Order processing

Orders are normally processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays are processed on the next business day.

Delivery estimates

Estimated delivery time depends on the destination and courier availability. The delivery estimate displayed at checkout is indicative and may change because of weather, public holidays, transport disruption or serviceability limitations.

Shipping charges

Applicable shipping charges and any free-shipping eligibility are displayed before payment. Promotional free-shipping thresholds may change from time to time.

Address and delivery issues

Customers are responsible for entering a complete and accurate delivery address and reachable phone number. Additional shipping charges may apply if an order must be resent because of an incorrect address, repeated failed delivery attempts or refusal to accept the parcel.

Damaged or missing parcels

If a parcel arrives damaged, opened or with an item missing, contact us within 48 hours of delivery with the order number, parcel photographs and an unboxing video where available.

For support, email myhwealth@gmail.com or WhatsApp +91 96761 99939.